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Reservation Policy

Terms & Conditions

Reservation Policy:

  • All room rates are in Thai Baht per room per night and are inclusive of 10% service charge and 7% government VAT.
  • Credit card is required only for guarantee. Pre-authorization might be taken on your credit card to hold your fund. No charge will be settled to your card until your arrival date.

Check-in & Check-out Policy:

  • Standard check-in time is 2:00 pm.
  • Standard check-out time is 12:00 pm. (Noon)
  • For check-in before standard time is subject to room availability. For early morning check-in, a reservation for one night advance with charge of an additional full day is recommended.
  • Late check-out requests for periods after the standard time is subject to Late Check-out Charge of 50% discount from the existing room rate or will be offered as a complement based on availability. A Full-day Charge will be levied for any late check-out after 6.00 pm.

Children Policy:

  • Children 12 years old and above will be charged 200THB for breakfast without extra bed, or 500THB with extra bed.
  • Children between 4-11 years will be charged 100THB for breakfast without extra bed.

  • Children under 4 years will get a complimentary breakfast.

Cancellation Policy:

  • Cancellation must be made within 48 hours prior to expected arrival date to avoid penalty charge of one night’s rate, except during high season, cancellation must be made 7 days in advance. (High season: November 1, 2016 - February 28, 2017).
  • Any cancellation made after arrival date or “No show” will be charged at 100% of actual reservation.
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